Include your Fried Chicken username, iPhone model, iOS version and app version when they are relevant. Do not email your Apple ID password, Apple Health records or other sensitive information.
Apple Health access
Fried Chicken needs read access to Step Count. It never writes data to Apple Health. You can review access in Apple Health or iPhone Settings, then reopen Fried Chicken or use Refresh on Home.
Apple Health may let you share all history or only a limited period such as 30 days. Fried Chicken cannot change that choice for you. Recent tracking will still work with limited history, but older totals and achievements may be unavailable until you allow more history.
Which steps count
Automatic steps stored in Apple Health by iPhone, Apple Watch and connected sources can count. Manually entered Apple Health steps are excluded from XP, streaks, achievements and leaderboards.
Missing or late steps
Apple Health can take a short time to combine steps from your devices, especially just after midnight or when a wearable has not synced. Open Apple Health or your wearable app first, allow it to finish syncing, then return to Fried Chicken and refresh Home. If the Home total is correct but a leaderboard is not, refresh League once.
Fried Chicken strives to present the most accurate information available, but it cannot guarantee that step totals, estimates, rankings, achievements or sync timing are complete, current or error-free. Fried Chicken is motivational and informational only. Do not rely on it for medical, safety-critical, employment, insurance or other decisions that require exact measurements.
Friends and invitations
Add a friend with their full Fried Chicken username or a one-use invitation link. Invitation links expire after seven days. Repeated and duplicate requests are limited to prevent spam.
Local League
You choose a country or region manually; Fried Chicken does not request GPS. You receive three region corrections during the first 24 hours. After that, region changes are locked for 30 days to protect fair rankings. You can hide your profile from Local League in Profile while keeping Friends and AI League available.
Local League can combine countries into a wider region when participation is low. Clearly labelled PACE partners are simulated walkers; they disappear when there are more than 5 real participants in that league.
Reports and blocking
Open another walker's profile from a live leaderboard to report or block them. Reports are private. Blocking removes the friendship and hides both people from each other's rankings and requests.
Username help
Fried Chicken filters abusive and impersonating names. New accounts receive exactly one free username correction, available only during the first 24 hours. After that, username changes are available once every 30 days. A reported username may be reset. If a safe name is blocked by mistake, email the requested name and your full Fried Chicken username.
Notifications
Manage notification categories in Profile and iPhone Settings. The planned 2.0 Event messages cover invitations, start, progress, rewards and the final day. Delivery depends on permission, preferences and service availability.
Export and account deletion
Use Profile > Export history to create a CSV of the app's locally cached daily step history. Use Profile > Delete account to permanently remove your Fried Chicken server account and social data. Neither action deletes information from Apple Health.
Deleting your account also removes Groups you own and challenges you created. Leaving a Group is different: earlier eligible challenge activity can remain in its history.
Crispy Fried Chicken and restoring purchases
Open Profile > Crispy Fried Chicken to see monthly and annual plans at the price shown by Apple. Use Restore Purchases if an active subscription is missing. Reopen the app with the same Apple Account and Fried Chicken account, then contact support if access still does not appear.
Manage or cancel your subscription in your Apple Account subscription settings. Cancellation normally leaves access active until the paid period ends. Deleting Fried Chicken or your Fried Chicken account does not cancel the Apple subscription.
Groups and membership limits
Free accounts can join 1 Group and cannot create Groups. Crispy Fried Chicken members can create up to 3 Groups and belong to 10 Groups in total, including Groups they own. Existing Groups, memberships and access remain after a subscription expires; your current plan controls creating or joining more Groups.
Invite people using the button at the top right of a Group page. All Time covers the history since that Group was created.
Events, Passport stamps and profile rewards
Open Home > Event Passport, then Calendar, to see published events, dates, goals and rewards. Joining is free and explicit. Event progress uses eligible steps within the displayed event period. A goal day means reaching your saved daily goal; an active day uses the step threshold shown on that event page.
Everyone can earn standard and gold Passport stamps. Crispy Fried Chicken members can also earn event avatars and profile banners, including gold versions, by meeting the displayed requirements. Earned cosmetics remain owned after your subscription expires. No separate Event Pass purchase is needed.
Official news and updates
Open Updates from Profile to read official news. This is a shared news list, without read/unread tracking.
Drumsticks, buckets, Clucks and Wings
Every whole 500 eligible steps in a scored day earns a drumstick. Every whole 10,000 earns an additional bucket. At 20,000 steps you earn 40 drumsticks and two buckets. Your personal goal and streak are independent.
Cluck an accepted below-goal or unsynced friend after reaching and syncing your own goal. Send a Wing when a friend’s synced goal is reached, even before yours. Both walkers’ date windows and repeat-send limits apply. Sending a Wing never spends your walking rewards.
Email us
Operated by MEYER PRIME PTE. LTD. For account-specific help use Profile → Help & Support. Never send passwords, login tokens or raw health records.